Matthew Towles

Software Engineer II, Technical Lead

Directing technical design, architectural modernization, and testing infrastructure for high-impact, event-driven integrations with zero-loss streaming.

• Enterprise eventing framework. Architected an internal Java SDK wrapping Spring Kafka for the Enterprise Eventing Framework, now the enterprise-wide standard across all organizations and active in production.
• Engineering practice and CI/CD modernization. Led a team transforming engineering standards for an org of teams on a major financial modernization project. Taught modularization and TDD, and unblocked a two-year deployment stall by establishing automated CI/CD pipelines, reaching production within 12 months.
• Automated test infrastructure. Engineered a flexible, JSON-driven integration testing engine spanning local environments, GitHub Actions PR checks, and post-deployment AWS validation, catching regression defects before release.
• Zero-loss data pipeline architecture. Designed and implemented the core interoperability layer for Business Insurance modernization, translating transactions into Guidewire. Built deduplication, transactional outbox patterns, ordered suspense and blocking logic, and self-healing recovery engines to guarantee zero-loss delivery.
• Delinquency and cancellation streaming. Extended the event-driven pipeline architecture to handle complex cancellation and rescindment workflows between Guidewire and legacy systems, with audit-ready transaction tracking.
• AI-assisted SDLC automation. Led the AI initiative automating the full SDLC, from Jira epic and story generation with enforced quality gates to adversarial automated PR code reviews.
• Build optimization and containerization fix. Identified and resolved a systemic Docker base image build bottleneck during an org-wide migration, cutting team build times by 50%, then consulted across Business Insurance to unblock the enterprise move to the new images.

Software Developer, Enterprise Systems

• Framework architecture overhaul. Rebuilt a proprietary legacy PHP backend framework, closing critical security vulnerabilities and accelerating feature delivery.
• Search and discovery performance. Built an Elasticsearch backed API in Java Spring Boot for regulatory workflows, reducing database strain and delivering low latency search with automated compliance recommendations.
• Compliance automation. Programmed automated compliance tracking integrations, eliminating manual reporting data entry errors.

Software Developer

• Legacy modernization. Refactored customer facing websites, improving digital accessibility and page performance for mobile users.
• Knowledge engineering. Built an internal knowledge base platform in PHP and JavaScript, shortening developer onboarding and preventing cross project knowledge fragmentation.